General
How do I contact support?
Message us at megapot.io/support or email us at support@megapot.io.What regions are geoblocked?
The Megapot protocol operates autonomously, enabling anyone to build on it, or use it, without permission. The Megapot app at megapot.io is a user-facing interface to the protocol and abides by relevant gaming regulations. The following regions are geoblocked: Afghanistan, Australia, Austria, Belarus, Burkina Faso, Burundi, Cambodia, Canada, Comoros, Cuba, Democratic Republic of Congo, France, Germany, Guinea-Bissau, Haiti, Iran, Iraq, Jamaica, Libya, Mali, Myanmar, Netherlands, North Korea, Russia, Senegal, Somalia, South Sudan, Spain, Syria, Ukraine, United Kingdom, United States, VenezuelaIs the points program still running?
The points program is paused. Points stopped accruing on October 29, 2026 at 17:05 UTC; your balance remains visible in the Megapot app. We are exploring other onchain products and will share more when we have an update. Learn more in Points.Players
How much does a ticket cost?
Tickets cost $1 USDC each at the protocol level. Ticket purchasing in the Megapot app is no longer available. Autoplay, add funds, and the play page have been removed. The app shuts down on December 1, 2026; daily drawings continue at the protocol level.Why is my order using batch purchase?
Large ticket orders are automatically split into smaller batches for reliability. Blockchain transactions have size limits, and batching ensures an entire order completes successfully. App purchases are closed. Batching still applies to large protocol-level purchases. See Batch Purchases.When do drawings happen?
Drawings happen once daily at 17:00 UTC. Drawings continue at the protocol level. Ticket purchasing in the Megapot app is closed.How can I verify the drawing was fair?
Every drawing uses verifiable randomness from Pyth Network. The winning numbers are generated independently and recorded permanently on-chain. You can inspect the blockchain transaction to verify:- The random number came from Pyth Network’s entropy contract
- The winning numbers were derived from that randomness
- Winners were calculated correctly for each prize tier
Has Megapot been audited?
Yes. Megapot’s smart contracts were audited by two leading security firms:- Zellic, trusted by Polymarket, Morpho, and Hyperliquid
- Code4rena, trusted by AAVE, Coinbase, and Chainlink
Do I need to verify my identity to claim a prize?
It depends on how much prize money you have taken out of Megapot in total. We add up the prize winnings you have already withdrawn plus the one in front of you. If that total is **$500 or less**, you only need a short one-time identity check: your legal name, date of birth, and country. If it goes over $500, even by a cent, full verification through Sumsub applies. See Identity Verification (KYC).What counts toward the $500 limit?
Only prize winnings you take out of Megapot, across all wallets linked to your account. Referral fees and liquidity provider withdrawals do not count. See Identity Verification (KYC).Why is my $1,000+ prize waiting for approval?
Any single prize of $1,000 or more needs a public winner celebration before you can claim it. That means either permission to share your first name, last initial, country, and a photo of your face, or a post on X about the win from a verified account with at least 100 followers and a year of history. You also provide an email address and answer a few questions. Once you submit, we hold the claim while our team reviews it (usually within one business day). If it is rejected, we tell you why and you can submit again. Approved winners may appear on our public Celebrated Winners page. Full rules are in [Claiming prizes of $1,000 or more](/appendix/guaranteed-prizes#claiming-prizes-of-$1000-or-more).Backers
What is the Backer pool and how does it work?
The Backer pool is the collection of USDC deposited by liquidity providers (Backers) that funds the prize pool. When you deposit USDC as a Backer, your funds become available as prize money for players to win. In exchange, you earn a share of ticket sales revenue. Think of it like being the house at a casino, you fund the prizes and earn likely returns from every ticket sold. Over time, the math favors Backers. For a deeper understanding, see Earn As A Prize Pool Backer.Where do Backer returns come from?
Backer returns come from ticket sales. Approximately 90% of every ticket purchase goes to the Backer pool as revenue. After prizes are paid out (roughly 77.5% of ticket sales), the remaining ~12.5% becomes Backer profit. This edge compounds over time. The more tickets sold, the more Backers earn. Learn more in Earn As A Prize Pool Backer.What does it mean if my share value decreases?
Your share value can decrease after a drawing with large payouts. When many winners win prizes—especially higher-tier prizes—those payouts come from the Backer pool. This is expected and temporary. Over many drawings, the mathematical edge means Backer share values trend upward. A single drawing with big winners is part of the normal variance of backing the pool.When does my deposit become active?
Your deposit becomes active at the start of the next drawing. If you deposit during an ongoing drawing, your funds will begin earning returns from the following drawing onward.Why is there a waiting period to withdraw?
Withdrawals require one drawing cycle to complete. This ensures share values are calculated accurately after the current drawing settles. To withdraw:- Initiate your withdrawal request
- Wait for the current drawing to complete
- Finalize your withdrawal to receive USDC
Referrers
The Megapot app no longer issues referral links or accepts new signups. Protocol referral fees for existing referrals continue on-chain and remain claimable. See How to Refer. Read Announcement.
What are the two ways referrers earn income?
Referrers earn from two sources:- Purchase fees — A percentage of every ticket your referrals buy
- Win share — A percentage of any prizes your referrals win
How much do I earn when someone I referred buys a ticket?
You earn a percentage of every ticket purchase:- First-order referrals: 8% of ticket price
- Second-order referrals: 2% of ticket price
What percentage do I earn when my referrals win?
You earn a percentage of your referrals’ winnings:- First-order referrals: 8% of prize
- Second-order referrals: 2% of prize